Terms of Service

1. Introduction & Acceptance of Terms

Welcome to CloseWithCreative.com. These Terms of Service ("Terms") are a legal agreement between you and Close With Creative LLC ("Company," "we," "us," or "our") that govern your use of our website and services. By visiting or using this website (the "Website") or related services (collectively with the Website, the "Services"), including submitting information through our online forms, you are agreeing to these Terms. If you do not agree to these Terms, please do not use our Website.

We encourage you to read these Terms carefully, as they explain your rights and responsibilities when using our site. If you have any questions, feel free to contact us using the information provided at the end of these Terms.

We also encourage you to read our Privacy Policy, which is part of our agreement and incorporated into these Terms by reference.

By using our Website, you confirm that you are at least 18 years old and have the legal authority to agree to these Terms. If you use our Website or Services on behalf of another person or organization, you represent that you have their authorization to do so and that they are bound by these Terms.

2. Description of Services

What We Do

Close With Creative is a professional real estate solutions company that helps homeowners sell their properties through multiple structured paths — including direct cash offers, creative financing, novation agreements, and wholesale options. Through our Website, you can submit information about your property, and we will evaluate your situation to present the solution options that best fit your needs, timeline, and financial goals. We also provide useful resources and information to help you better understand your options throughout the selling process.

What We Don't Do

We are not licensed real estate agents or brokers. Close With Creative does not act as a real estate agent, broker, intermediary, or representative for any party in connection with real estate transactions. We do not list properties on the MLS, conduct open houses, or provide brokerage, agency, or fiduciary services. All communications, offers, negotiations, and transactions involving the purchase or sale of real property are between you and Close With Creative (or our affiliated partners), and each party is responsible for their own due diligence.

We do not guarantee property sales or specific offer amounts. While we work diligently to present fair offers and multiple solution options, we cannot guarantee that your property will be sold, that you will receive any particular offer amount, or that you will achieve any specific outcome by using our Services. All offers are based on current market conditions, property assessment, and the specific solution path selected. Creative finance and novation terms vary by property and market. Results may vary.

We do not provide legal, financial, or tax advice. The information on our Website is intended for general informational purposes only. We do not offer legal, financial, tax, or real estate advice, and you should not rely on information from Company as a substitute for professional advice. You should consult with a licensed attorney, accountant, or financial advisor before making any decisions related to the sale of your property. All decisions and actions you take based on information from our Website or Services are your own responsibility.

How We Make Money

Close With Creative does not charge any fees to homeowners for browsing the Website, submitting property information, or receiving offer evaluations. We earn revenue through the acquisition, improvement, and resale of real estate properties, as well as through creative financing and wholesale arrangements with our network of partners and investors.

3. User Eligibility & Responsibilities

Eligibility Requirements

To use Close With Creative's Website and Services, you must be at least 18 years old and legally able to enter into a binding agreement. By accessing or submitting information through our Website, you confirm that you meet these age and legal requirements. Our Services are intended only for users within the United States where such Services are lawful; if you access our Website from outside those areas, you do so on your own initiative and are responsible for complying with local laws.

User Obligations

When using our Website, you agree to provide accurate, complete, and truthful information about yourself and your property. You are responsible for keeping your contact details up to date and for ensuring that any information you submit does not violate any laws or infringe on anyone else's rights. You agree not to use our Website for any unlawful activities, to avoid submitting false or misleading information, and to respect the rights and privacy of others who use our Services. You also agree not to attempt to disrupt or interfere with the Website or its security features in any way.

User Account Creation

If Company allows you to create a user account now or in the future, you agree to provide accurate and current information during the registration process. You are responsible for keeping your account information up to date and for keeping your login credentials secure. You are responsible for any activity that happens under your account, whether or not you authorized it. If you believe your account has been compromised, you must notify us immediately. Company reserves the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.

Prohibited Activities

You agree not to use the Website or Services for any harmful or unlawful purpose. Prohibited activities include, but are not limited to:

• Submitting false, incomplete, or misleading information about yourself or any property
• Using the Website to transmit spam, junk mail, or unsolicited marketing messages
• Attempting to gain unauthorized access to the Website or other users' information
• Interfering with the operation or security of the Website
• Using the Website to harass, threaten, abuse, or harm others
• Uploading viruses, malware, or any malicious code
• Violating any applicable laws or regulations when using our Website or Services
• Copying, scraping, or using content from the Website for commercial purposes without our written permission
• Hyperlinking to the Website, co-branding, "framing," or referencing the site without prior written permission
• Impersonating another person or misrepresenting your identity or affiliation

Any violation of these rules may result in your access being suspended or permanently removed from our Website.

Misuse, Fraud, and Competitive Misconduct

You agree not to misuse the Website or Services for any deceptive, fraudulent, or competitive purpose. Without limiting the foregoing, you may not (a) submit false or fictitious property information; (b) impersonate or misrepresent your identity or affiliation; (c) access, copy, or use any data, content, or contacts for the benefit of a competing real estate business; or (d) engage in any conduct intended to interfere with or harm Company's business relationships.

4. Submission of Information (Property Inquiry Form)

When you submit information to Close With Creative through our Website — including your property address, contact information, property condition, situation details, and preferred timeline — you agree that all information provided is accurate, complete, and not misleading.

You retain ownership of any information you submit. By providing it to us, you grant Close With Creative a worldwide, royalty-free license to use, display, reproduce, and share your submitted information as necessary to evaluate your property, prepare offers, connect you with relevant partners or investors, and provide our Services.

You confirm that you have all necessary rights to the information you submit and that your submission does not violate any laws or the rights of any third party.

5. Consent to Be Contacted

By submitting your contact information to Close With Creative, you expressly consent to being contacted about your property inquiry by phone call, text message (SMS), and email. This may include communications sent using automated dialing systems or prerecorded messages. Your consent applies even if your phone number is on any federal, state, or corporate Do Not Call list. Standard message and data rates may apply.

Granting this consent is not required to use our Website or to receive any goods or Services from us.

You may withdraw your consent at any time by:

• Replying STOP to any text message we send
• Clicking the unsubscribe link in any email communication
• Emailing us at info@closewithcreative.com
• Calling us at (860) 750-9069

6. Intellectual Property

Ownership of Website Content and Brand

All content found on the Close With Creative Website — including text, graphics, logos, images, videos, illustrations, software, and the overall look and feel — is owned by Company or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws. Company owns all rights to its name, logo, and brand elements. No part of our Website may be used without our prior written consent, except as expressly allowed by these Terms.

License for Limited Use

Company grants you a limited, non-exclusive, non-transferable license to access and use our Website and its content for your personal, non-commercial purposes only. You may not copy, distribute, scrape, modify, sell, or otherwise exploit any part of our Website for commercial use without our written permission. Any unauthorized use of the Website or its content automatically terminates your right to use our site.

User-Submitted Content

When you submit content or information to Company (such as property details, photos, or messages), you continue to own the rights to your content. However, by providing your content, you give Company a worldwide, royalty-free license to use, display, reproduce, modify, distribute, and share your submitted content as necessary to provide our Services. You confirm that you have all necessary rights to the content you submit and that your submission does not violate any laws or the rights of others.

7. Third-Party Links & Services

Our Website may contain links to third-party websites, advertisements, or applications for your convenience. When you click on a third-party link, you are leaving our Website and will be subject to that third party's terms of use and privacy policy.

We do not control, endorse, or assume responsibility for the content, data practices, or actions of any third-party website or service. Your interactions with third parties are entirely at your own risk. We encourage you to review the terms and privacy policies of any third-party service before engaging with them.

8. Real Estate Scams & Wire Transfer Fraud Warning

Real estate transactions can be targeted by cybercriminals and scammers, including those impersonating legitimate buyers, sellers, agents, or title companies. One of the most common scams involves fraudulent instructions to wire funds, often sent via email, text message, or other electronic communications that appear to come from trusted parties. These scams can result in substantial financial loss and are increasingly sophisticated.

Close With Creative will never request that you wire funds, transmit payment information, or provide sensitive personal data outside of secure, established channels. If you receive suspicious emails or messages claiming to be from us, or from a third party introduced through our Website, do not respond or follow any payment instructions without first verifying their authenticity.

Before acting on any wire instructions or providing personal or financial information in connection with a real estate transaction, carefully verify all details directly with the involved parties. If in doubt, contact us directly at (860) 750-9069 using an independently obtained phone number. Company is not responsible for losses suffered due to wire fraud, phishing, or other scams. Users are strongly encouraged to remain alert and consult professionals as needed to protect against fraud.

9. Term & Termination

These Terms remain in effect for as long as you use the Close With Creative Website or Services. You may stop using our Website or Services at any time. We may also suspend or terminate your access, without notice, if you violate these Terms or engage in unauthorized or harmful conduct.

Upon termination, your right to use the Services will end immediately. Some provisions of these Terms — including intellectual property, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution — will survive termination.

If your access is terminated or suspended, you may lose access to your information or content, and Company is not responsible for any loss of data resulting from termination. Termination does not relieve you of any obligations incurred prior to termination, including liability for breaches of these Terms.

10. Limitations & Disclaimers

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY PROVIDES THE WEBSITE, SERVICES, AND ALL CONTENT "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. COMPANY SPECIFICALLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Company does not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not make any representations or warranties regarding the accuracy, completeness, reliability, or availability of the Website or its information. No advice or information provided by Company, whether oral or written, creates any warranty unless expressly stated in these Terms.

Some jurisdictions do not allow the exclusion of certain warranties; if these exclusions do not apply, warranties will only be disclaimed to the maximum extent permitted by applicable law.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES, REGARDLESS OF THE CAUSE OF ACTION, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO US, IF ANY, IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain types of damages or liability, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law. These limitations apply to all claims, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory.

11. Indemnification

You agree to indemnify and hold harmless Close With Creative and its affiliates, officers, directors, employees, agents, and partners from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Website or Services, your violation of these Terms, your violation of any law or regulation, or your violation of any rights of another person or entity. This means that if you use our Website or Services improperly or unlawfully and it causes harm or a legal claim against Company, you agree to cover those costs to the extent allowed by law.

12. Governing Law & Dispute Resolution

These Terms, and any dispute arising out of or related to them or your use of the Company Website or Services, will be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict-of-law principles.

Before initiating any formal legal proceeding, you agree to first attempt to resolve the dispute informally by contacting us at info@closewithcreative.com. If the dispute cannot be resolved informally within thirty (30) days, either party may proceed with formal legal action.

Any disputes that cannot be resolved informally shall be resolved exclusively in the state or federal courts located in Hartford County, Connecticut, and you consent to the personal jurisdiction of such courts.

13. Changes to These Terms

Close With Creative reserves the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and may provide additional notice by posting a prominent notice on our Website or, if you have provided us with your email address, by notifying you via email before the changes take effect.

Your continued use of the Website after any changes are posted constitutes your acceptance of the revised Terms. If you do not agree with the changes, you should stop using the Website and Services.

14. Miscellaneous

Severability

If any part of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that part will be limited or eliminated to the minimum extent necessary, and the rest of these Terms will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies or additional terms referred to herein, constitute the entire agreement between you and Company regarding your use of the Website and Services, and supersede any prior agreements or understandings, whether written or oral.

Independent Contractors

You and Company are independent contractors. Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship.

Waiver

If Company does not enforce any right or provision of these Terms, that does not constitute a waiver of such right or provision in the future.

Assignment and Transfer

You may not assign or transfer your rights or obligations under these Terms without written consent from Company. We may assign or transfer our rights and obligations under these Terms to another entity in the event of a merger, sale, or similar transaction.

Electronic Agreement

You agree that electronically agreeing to these Terms — such as by clicking "I Agree," submitting a form, or simply using the Website — has the same legal effect as signing a paper contract.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: